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Transfer Characters

AuthorMessage
Ensign
Nov 28, 2009
3
I emailed pirate101 support to transfer four of my characters to another account. Both accounts met all the conditions for a transfer however the support said I must email them from an email registered with both accounts. All the emails I sent to the support were from my master email but they keep saying that I need to email them from an email associated with both accounts. My master email happens to be the same email for the accounts' individual emails. I'm wondering if I should change my master email or if there is anything else I can do to resolve this issue with email so I can get my characters transferred.
Commodore
Apr 28, 2012
962
When you open the My Account tab (upper right) and enter your Master Password, you can check to see what your e-mail addresses are to both your accounts and change them if necessary so they match. Then close My Account and send an e-mail from the e-mail on both accounts and you shouldn't have any trouble.

Good Luck.
Ensign
Nov 28, 2009
3
Thanks for the advice. I changed the emails. I'm just waiting to hear from the support. Hopefully they will respond its been 5 days since I sent the email.
Pirate Overlord
Mar 16, 2012
10631
Whiffy the Musket on Nov 26, 2016 wrote:
Thanks for the advice. I changed the emails. I'm just waiting to hear from the support. Hopefully they will respond its been 5 days since I sent the email.
You got to remember its the holiday weekend; be patient.